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advice line 03001239287

General Guidance on COVID-19:

Guidance on COVID-19 and benefits:

Guidance on COVID-19 and housing:

HMRC has a set up a phone helpline to support businesses and self-employed people concerned about not being able to pay their tax due to Coronavirus (COVID-19):

The latest business support information to help you manage the impact of COVID 19

Service Hours and Locations

Ards Office


9am - 5pm Monday to Thursday (9am - 4pm - Friday)

Drop-in: 10am - 12.30pm - Monday to Friday

30 Frances Street
BT23 7DN

Bangor Office


9am - 5pm Monday to Thursday (9am - 4pm - Friday)

Drop-in: 10am - 12.30pm - Monday to Friday

39A Hamilton Road
BT20 4LF

Holywood Office


Monday - 10am - 4pm

Wednesday - 10am - 1pm

Friday - 10am - 4pm

Drop-in: 10am - 12.30pm - Monday - Wednesday - Friday

Queen's Leisure Complex
Sullivan Close
BT18 9JF

Macmillan Cancer Project

A diagnosis of cancer is a very traumatic experience. Why not let our experienced staff guide you through the Benefits system.

Our aim is to take the stress and worry away from you and your family and explore ways of increasing your income through benefits and Grants.

Take the first step and contact us on...

0300 1 233 233 option 1 and let us help.


pensionwise Pension Wise

If you are 50 years old or over you can book a free appointment with a pension specialist. You’ll talk about the options you have for taking your pension money.

Your appointment will last around 45 to 60 minutes and we will:

  • explain your pension options
  • explain how each option is taxed
  • give you next steps to take

For more info click the Pension Wise logo.

Community Advice Ards and North Down ards and north down bourough council depeartment for communities macmillan

Company Limited by Guarantee. Registered in NI No. 33560
Registered Charity No. NIC101425
Authorised and regulated by the Financial Conduct Authority. FRN: 616962
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